AdvantEdge Joy@Work Podcast:
AdvantEdge Joy@Work Podcast:

Episode · 6 years ago

LAx: What's the Difference between Coaching, Mentoring, Managing and Counselling?

ABOUT THIS EPISODE

What's the difference between coaching, mentoring, counselling, training and managing? Let's, however, take a look at the main similarities and differences, as this may be helpful for you in establishing the style you would prefer someone works with you. There is considerable overlap between these development approaches with each having a performance, direction, support or personal well-being focus in the context of the organization, your career or your whole life. Improving performance is largely about developing your job skills (competences). Whilst developing your soft skills (competencies) is better served through direction and support. Developing your character is best served through supporting your development and a focus on your personal well-being. You will see that there are overlaps indicated in the diagram. Perhaps more so with the growth of 'life coaching' which has filled a niche in developing you in your life whilst not being therapy or counselling.   What is mentoring? In spite of its origins in Greek culture some 3,000 years ago, mentoring is a buzzword today where life and work is high-tech but not high-touch. When we use the word “mentoring”, a dozen or more different images race across our minds. It seems that we might not all be on the same page. It will serve us well then, to offer a working definition that brings us all together in our understanding. Here, I have tweaked a definition original from Paul Stanley and Robert Clifton  (Stanley & Clinton, 1992) and later by Dr Tim Elmore (Elmore, 2011):   Mentoring is a working relational experience through which one person empowers and enables another by sharing their wisdom and resources.   What is coaching? In the 16th century, the word 'coach' described a horse drawn vehicle to take people from where they were to where they wanted to be. In the 20th century, big buses with rows of seats were also called coaches, and their purpose was the same: to get people to where they wanted to go. The word 'coach' was given athletic meaning around 1880 when it was used to identify the person who tutored university students in their rowing on the Cam river in Cambridge. Later, the word (and role) became associated with musicians, public speakers and actors, who rely on coaches to improve their skills. Don Shula, former coach for the Miami Dolphins wrote about athletes who would come to his team with their skills and talents, ready to submit to the coach whose job was to instruct, discipline, and inspire them to do things better than they thought they could do on their own. Over time, the idea of a coach has not really changed. A coach is a vehicle to take someone from where they are now, to where they want to be. Eric Parsloe, author of "The Manager as Coach and Mentor" (Parsloe, 1999) defines coaching as:  "a process that enables learning and development to occur and thus performance to improve."  The table below is an overview of the main differences between the four most common approaches to coaching and how these differ from the manager's role.

Hi, you're listening to the leadership advantage podcast with me, Dr John Canworthy. The leadership advantage ultimately boils down to how you motivate and get people to do things that matter. This isn't some magic pill or a silver bullet instant success, but practical ways you can leverage neuroscience hacks to become a better leader today than he were yesterday. The leadership advantage. It's why some leaders thrive whilst others struggle. Here. This is John Kay and welcome to this podcast. Of The Difference Between Coaching, Mentor and Council and Training and managing. Pablo Picasso said there are painters who transform the sun to a yellow spot and there are others who transform a yellow spot into the sun. And in the...

...same way there are many managers and leaders in business and every part of life who can take somebody with huge potential and great skill fabulous talent and make them into Mussy waste straws, wasting that talent, and there are other people who can spite your potential and nurture it and develop it and bring it out of you till you become that. And many managers and leaders ask me about when is the best time to be a coach? Why? You should I be a mental or a coach? Or, you know, should I be training or teaching these big well, it does matter, but sometimes the terminologies a little confusing. So many people, some people, will say coaching when somebody...

...else has no that's mentoring and vice versa. But let's look at the main similarities in differences is this may be helpful for you in establishing what style you would prefer someone uses with you, but also what somebody else may prefer you use with them as their manager. Now there is considerable overlap between these development approaches and in the show notes you'd be able to see a chart when I try to illustrate these overlaps clearly for you. Each of these approaches has a different performance direction support all personal wellbeing focused in the context of the organization, in the context of your career, all your whole life. See, improving performance is largely about developing your job skills competence has with es, whilst developing...

...your soft skills competencies, ie es, is better serve through direction and support. Developing your character is best served through supporting your development and a focus on your personal wellbeing. So you'll see that there's overlaps indicated in the diagram in the show notes, perhaps more so with the growth of life coaching, which is filled a niche in developing you in your life while not being therapy or counseling. So I'm going to focus principally on two main areas, mentoring and coaching. Most people find that managing is fairly straightforward. It's very performance driven, it is almost exclusively to do with the organization and mostly managing is about how to do things. The competence was. Training is similar, but very...

...often it's between you, your organization and your rea and going as far as developing soft skills. Business coaching is a little bit more to do with way of doing your competency or softer skills and between clearly between organization, career and life. Mentoring tends towards between being about you, your career and your life, what you want to achieve, and he's very much more focus on being direction and support, with some wellbeing in it's about way of doing more than anything else. Life coaching is about your life, less to do with your career, although of course that has implications, and a lot less to do with performance, more to do with giving you direction. Counseling, on the other hand, is far more about you, your personal life, but about...

...your supporting you and your personal well being. And in these the differences, well, there are overlaps and doesn't matter. Yes, to a certain extent, particularly between coaching and mental so what is mentoring? Well, in spite of its origins in Greek culture about three thousand years ago, mentoring is a buzz word today, where life and work is high tech but not high touch. When we use the word mentoring, a dozen or more different images can place across our minds. It seems that we might not all be on the same page. So we'll serve as well to offer a working definition that brings us all together in our understanding. And here I'm I'm tweaking a definition originally from Paul Stanley and Robert Clifton and later by Dr Tiln Elm, and that...

...is mentoring is a working relational experience through which one person empowers and enables another by sharing their wisdom and resources. So how does that differ from coaching? Well, coaching in the sixteen century, the word coach described a horse drawn vehicle to take people from where they were to where they wanted to be. In the twenty century, big buses and rows of seats were also called coaches, and their purpose was the same, to get people to where they wanted to go. The word coach was given athletic meaning somewhere around eighteen eight team, when it was used to identify the person who shootor university students in their rowing on the Camra river in Cambridge. Later the world and the role became...

...associated with musicians, public speakers and actors who rely on coaches to improve their skills. Don Shoela, former coach for the Miami Dolphins, wrote about athletes who would come to his team with their skills and talents, ready to submit to the coach, whose job was to instruct, discipline and inspire them to do things better than they thought they could do on their own. Over time, the idea of a coach has not really changed. A coach is a vehicle to take someone from where they are now to where they want to be. Eric Parslow, see author of the manager as coach and mental back in Ninety Nine, defined coaching as a process that enables learning and development to occur and thus performance to improve. So you can see that coaching is far more...

...to do with developing your performance and giving you direction. Was Mentoring has some direct actional elements in it, but very much about support to do with your career and to your organization. So when is it most appropriate to use each one? Well, depends whether you're looking for performance in the organization or performance in life. Are you looking for the person's wellbeing almost exclusively? Are you looking for somebody who needs direction or somebody who needs support in their diction? You choose the mode that is most appropriate and using the appropriate tools and techniques to improve performance, give direction, provide support or look after an individual's wellbeing.

Do Go to the show notes, look at the diagram. That gives you a very clear idea, and I've also created a table that describes each of these, telling you about the focus, the context, how to, how to Orient Yourself or it, how many people, where the value of this comes from and what sort of content and the goal and the progress, how you do this. And all of these approaches are processes by which people are taken from where they are, their skills, talents and knowledge and position to where they want to be. So I tend to use the fairly ubiquitous term coaching to refer to any non therapeutic development activity and may cross these many boundaries of Teaching, coaching, Mentor and Counseling. Sometimes, but for you,...

...you may need to flex your methods in order to understand better how to create value for the person you're working that's all from me for now. A great date. Thanks for listening to the leadership advantage podcast. You can learn more on how to motivate and get people to do things that matter over at my website at leadership advantagecom.

In-Stream Audio Search

NEW

Search across all episodes within this podcast

Episodes (123)