AdvantEdge Joy@Work Podcast:
AdvantEdge Joy@Work Podcast:

Episode · 6 years ago

LA 002: Learning to Learn - Helping Talent Development Thrive

ABOUT THIS EPISODE

“Why aren’t these “young people” stepping up to the mark?” Asked the C-level executive as we discussed the problems of talent management and leadership succession. As if it’s a problem of the younger generation – most notably Gen Y. But it’s not a generational issue! Performance in the typical workplace is at least 20% lower than it could easily be. The information in this podcast is critical to your well-being, your success, your business and your health but you will probably not make it to the end, at least not without interruptions and multiple distractions. You’re wasting your budget on talent management and development if you don’t get a few other things fixed first! Brought to you by CELSIM and emPowered by GAPPS5While reading, you will receive at least 5-15 emails, one or two phone calls, 3-25 instant or text messages and a colleague or two may pop-by for a 'quick' chat. You may visit a Web site and get distracted though I do promise to keep this interesting enough so you come back. You could easily raise performance by 20% with a few simple tweaks to your environment. Click the image for a full-size version. Visit the website for the full (downloadable) article and images.

Helping talent development thrive in the workplace. Why aren't these young people stepping up to the mark as to sea level? Executive as we discuss the problems of talent development and leadership succession as if it's a problem of the younger generation. must notably Jenuy, but he's not a generational issue. Performance in the typical workplace is at least twenty percent lower than it could easily be. You could easily raise performance by twenty percent with a few simple tweaks to your environment, but you're wasting your budget on talent development if you don't go a few other things. The information in this podcast is critical to your wellbeing, your success, your business and your health. But you will probably not make it to the end, at least not without interruptions and multiple distractions. While listening, you'll receive at least five to fifteen emails, one or two phone calls, three to twenty five instant or text messages and a colleagual to make pop by for a quick chat. You may visit a website. Don't get distracted, though. I do promise to keep this interesting enough. How many hours a day do you spend doing evening? Then you'll try doing other task was some success or not, as the day appears to dictate. A twenty five study showed that the typical knowledge workers allowed distractions to eat up twenty five percent of the working day. But they spend eleven minutes on a task before distraction and it then takes twenty five minutes to return to the original task. Whatever your...

...job type, probably spend a large proportion of your time using your computer. Of course, you may divide that time to a tablet, a smartphone, had a computer, but it is all screen working for what? All better frames? We could heart act good old days when a computer filled an entire floor of the building and was used by strange looking science type wearing white coats and the secretarial Paul spent most of their time typing carbon copies or cleaning the STETTINA machin ink from theirs. Those days when sending a file to someone involved boarding a train or licking a stamp, when a telephone on your desk was a mark of prestige and seniority. But it's not the S S. We have incredible technology designed to enable instant communication. SMART, colorful, bright open offices filled with a buzz of chatter conditioning, beeps of rings and wearings and dynamic young executives looking Pale and exhausted, buds in ear, heads down and carpaled tunnel syndrome shooting tiny spasms of pain to an already overloaded brain. Did someone forget that we are human beings? People now switch activities every three minutes. All of these distractions and activity switching consumer huge about of energy in your brain, and your thinking brain is magnificently limited. Your brain is a wonderful and incredibly complex thing. It is magnificent when we consider just what human brains are capable of conceiving and doing. At the same time, it is limited, we are liberted. The executive thinking part of your brain is the prefrontal...

Cortex, or the PFC for short. This is where we understand, make decisions, choose what to recall and what to memorize, and it's also the place where we choose what to not think about. I like David Rocks Analogy from his book your brain at work, to think of your PFC as a theater stage. External data from your senses is like actors coming in from the wings of the stage, while internal thoughts are like audience members. Climbing onto the stage. And there are two issues about the PFC which helps us at to understand when we appreciate the PFC stage is small, enabling us to have three, or maybe for actors on stage at a time only and, like a theater requiring massive floodlighting, the PFC consumed a huge amount of energy that rapidly depleted. To really concentrate on something means that they need to take center stage and be brightly lit. Meanwhile, your senses are bombarded with data from the outside world, with its actors fitting across the strage, vying for attention and to distract you from holding onto that thought burning energy, some audience members climb on stage, similarly seeking the line light, as your internal world reminds you of things you should have done, need to do, all what you might be planning for later in the day. Some of your internal thoughts and much of the external data you can ignore as unimportant. That naughty might be a threat, and your anterior singulate Cortex, in constantly scanning the information, external and internal, for novel to be anything unexpected and not too gets attention, push straight onto center stage whatever you were trying to concentrate on. Get...

...sidelined or even pushed our stage and into the audience, or it must have wait a chance to climb back up, get into character again and play its part. George a Miller ran a study and it's probably the most widely accepted, even though it's wrong. He believes that the number of items we can hold in working memory on stage of the PFC is seven. Seven numbers, seven words. But even then, if the numbers are long or the words complex or in an unknown language, the number is significantly reduced. Nelson Karen at the University of Missouri Columbia, in a twenty one study posits that the number of actors is more likely. For Brian MC Calgary at New York University suggests that it is just one. So let's talk about the multitasking myth. I can't count the number of times I've heard managers trot out the try phrase. They just get more done if they learned how to multitask properly. Sure, you can drive your car and talk at the same time. True, you can continue walking and texting simultaneously, and many other examples besides that. Can you do two cognitive tasks simplitoriously? Let's have a little play, shall we? As you continue listening to the next part, please place a phone call to your best friend and ask them about their day, listening attentively to their responsive one air and be in the other. Ready. Call them now and when they answer, just carry in the s Harold Pashla experimented using two cognitive tasks at once and showed that the participants capacity drops from that of a harbord Mba t any eight year old. When experimenting with one physical task and one mental task, performance on both was reduced by twenty percent, but with two cognitive tasks he dropped by fifty percent. Why is this so? Because...

...the physical task would require little from the PFC, as most of it's routine, something that your Basil Ganglia look after, though there is a constant reporting stream going to the PFC to inform you that everything is under control, whereas to cognitive tasks require activity on your small PFS stage, like two actors shoving and pushing each other out of the way, determined to be the one speaking. Oh, are you back with me again? How is the experiment? Did you successfully listen in one ear and understand what I just spoke of and communic o with your best rand. Could you actually do both simultaneously? If you tried to do this on your mobile device, you probably found that the phone call interrupted the podcast. And it's designed to do that because you cannot do both. Sometimes a few of you are going to be stubborn and say yes, I do do do it perfectly. It's short, stop for a while and ask your friend back in one thousand nine hundred and ninety eight, Linda Stone, a form of vice president of Microsoft, coined the phrase continuous partial attention, a state where we keep a top level item in focus. was continuously scanning the referee anything more import a state that leads to constant, an intense mental exhaustion. In the fifteen years since then, we're not just doing that. We're keeping a wary ear out for the subtle, deep or vibration of our phone or little notification on the screen ahead of us informing us of that ever so match more bottom fating message from will? I don't know, but I just have to check. Just in and you know, texting makes you dumb. A University of London study for HP showed constant email and...

...texting reduced IQ score ten points. The equivalent of losing a night sleep and three times worse than smoking cannabis. Glenn Wilson, who conducted the study, describe the problem has infone Malia and also finding that one in five workers would answer emails or text during a meal or social engagement, while two thirds admitted to checking emails outside of office hours or whilst on holiday. My own unscientific study, some nine years later in spare revealed that it's more like seventy five percent who will check messages during meals or social engagement. Indeed, I watch two young lovers dancing one night with phones in hand, texting other friends behind each other's backs. Such constant to learners increases allostatic load, a reading of stress hormats and induces a feeling of constant prices. Your PFC is Burning Energy and you need a glucose top up. The rest interesting. If you respond quickly detect our emails, people will send you more issues to you to respond, regardless of your expertise to resolve them. Remember, anterior singulate cortex activates for novelty and, believe me, responding quickly, well, that's pretty novel. Let's have another little play with your mind. Shall we try working on a complex issue and respond to someone asking where you went for lunch and how many interruptions to your reading and listening have you experienced? Let's talk about open plan officers. Open plan offices are Satan's tools to hand their talent development. I suspect that most people listening to this want to increase their own productivity and,...

...more critically, the productivity of their team and organization. So why do so many organizations created offices productivity? Why are so many HR policies, such as Flexi working? Good intention, it's seriously flowed in execution. Perhaps the better question is not how do we increase productivity? Rather it should be how do we create more value? Harras a animate has an excellent short video on Reimagine, either now or later, take nine minutes to watch that video available through the website, and watch this allow your brain to absorb certain key ideas. The trend for open plan office started the Hamburg journey in the nine s to facilitate the flow of communication ideas. However, there is overwhelming evidence that of actually undermines the very things it was supposed to achieve. A University of Calgary study in one thousand nine hundred and ninety seven found an oil company's new open plan office was disruptive, stressful and Cumberson and instead of feeling closer co workers felt distant, dissatisfied and resent. Productivity fell at two thousand and eleven. Study by Psychologist Matthew Davis found that open offices were damaging to the workers attention spans, productivity, creative thinking and satisfaction. Compared with standard offices, employees experienced more uncontrolled interactions, higher levels of stress and lower levels of concentration and motivation. A survey of thirty eight thousand workers by David Craig found that interruptions by colleagues were detrimental to productivity and that the more senior the employee, the worst. Open plan offices may even be detrimental to health, that the...

...sixty two percent increase in absence the noise of open plan officers reduces cognitive ability and is known to impair the ability to recall information or even do simple math. Another study at Cornell University shows an increase in the production of Nora epifrey or adrenaline in open plan offices, which reduces motivation and performance. You may be thinking that this is just some old fogy clamming for his own office, that young people like open plan offices. After all, young people have been multit asking for most of their shorter careers. No, at two thousand twelve, study found that conversation and even laughter noise in the office was just as distracting those in born after one thousand nine hundred and eighty two as those of us who were gainfully employed as meanwhile, physical barriers are closely linked to psychological privacy, and that sense of privacy impance's job performance. So the notion that in an open plan office you can easily interrupt a colleague to share your brilliant idea increases noise, which increases stressful Maine production, distracts you from whatever you were trying to concentrate on. But a twenty five minute gap before you get back on task is detrimental to your health, impairs your coording stability, reduces the very creative thinking it was supposed to increase and reduces productivity. And if the open plan office wasn't disruptive enough, the pinging of mobile phones, the Computer Monitor and overheard conversation and interruption by Colleaguey we are unable to focus on the task per hand. The more it goes on and the more fantical we try to multitask, the worst we actually become at screening act distractions and we have to work more to achieve the same result. We don't need to focus, we need to not focus on the wrong things. If you were designing a new car, would you put the braking system inside the hot engine?...

God did. The part of our brain where we inhibit thoughts is the ventrolateral prefrontal Cortex, just behind your temples, because our braking system is in the energy hungry Pfc. it only works well every now and again, and once you inhibit one thought, it's like the break pads and need replacing immediately because they're burnt out. Inhibiting another thought is more difficult. A third possible. This is what we laughingly call self control, that we do have some. We have about two tens of the second between the desire to do something can actually doing it, where we can choose to veto the action. The thought that triggered the desire will happen three tents of the second before the desire. Catch it. If you can, the entire half second is called an action potential. Starting from the initial brain signal to the desire to add to the action. It is all in the bleak. So yes, you can choose to not be interrupted, to not be distracted, not to respond in some that your smartphone being, to ignore your colleague, to not notice that novel thing. But for how long can you not do all this? Let's help our own brains use the talents. You have been someone literally in doobt. Get an office and office with the door that closes. Choose one device to the comfort of time and turn the others off, not mute vibra alert. Work on one task at a time and do it well. Plan and chedule time for Social Interactions, for chats with colleagues, make time for lunch and get home on time. Let's have one last play with your mind before you go. You can improve your productivity by at least twenty percent. What do you do? Do the same in less time and enjoy more of that thing we call life, or will you do more in the same time and leave you with the actors on your stage to decide?.

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